Five Tools, One Account

Your Night Out Stays A Pastime At Slotspalace Casino

Play only from 18+, and every Slotspalace Casino account carries deposit limits, loss limits, session time reminders, self-exclusion and reality checks.

Set a deposit limit

Licensed OGL/2016/5137/476 by Gaming Control Board Curaçao since 2016

Five Facts

The Essentials You Can Settle Now

Age, licence, register, helpline and a direct email line, settled in one short read.

Minimum age18+

LicenceGaming Control Board Curaçao, OGL/2016/5137/476

National registerBetStop

National Gambling Helpline1800 858 858

Limit questions[email protected]

Tool By Tool

Controls Waiting Inside Your Profile

Quiet controls, in the profile from day one, matching how this casino keeps play small.

Saving More Than You Spend

Caps what reaches your balance from your card or wallet. Switch it on at the start of a session, before any deposit leaves your account.

Set Your Stop Point

Counts losses across play and stops the evening at the figure you chose earlier. Turn it on whenever a session could run longer than planned.

How Long Have I Played?

Shows a gentle notice after the stretch of play you picked beforehand. Choose it when a good evening tends to swallow the time.

From Open Account To Closed Door

Locks your account so no deposit or wager can be made. Choose it when play has stopped feeling like a pastime.

The Evening Slips Past

Pops up during play with how long you have been at the table and what you have staked. Switch it on whenever you play without a clock nearby.

Setting It Now

A Ceiling In Four Short Moves

Short moves inside the profile, in keeping with how this casino asks players to plan ahead.

Profile First, Game Second

From Menu To Ceiling

Find the limits section inside the profile. Read what each control covers so the figure you pick lands where you mean.

A Figure That Fits

Pick deposit, loss or session time, depending on what you want held. Choose the one that matches where your spending usually slips.

Did It Save?

Confirm the new figure and check it shows in the limits section. A closing email copy tells you the change is recorded.

Where To Call

Use These Services Without Paying Anything

Settles who you can reach in Australia, free of charge and without a file that follows you.

National Gambling Helpline

Counselors answer around the clock, every day of the year, by chat, email and phone. Players and their families can ask about self-help tools and local services, all confidential and free. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer meetings run across Australia for people who gamble, and relatives are welcome to the same rooms. Details of the nearest meeting come through the organisation itself, without a fee. gaaustralia.org.au

National Debt Helpline

Financial counselors give free advice on gambling debt on weekdays, 9:30 to 16:30, by phone. Households can talk through repayments and pressure from lenders with someone outside the family. ndh.org.au

Signs That Play Has Turned Into Pressure

Catching these early costs less than catching them later. A deposit limit or a pause set in your account now is the first step, and taking it does not mean anything about you beyond tonight.

Read each line and ask whether it describes your last few weeks.

Spending more than you had planned
Chasing a loss with another deposit
Play crowding out sleep or meals
Borrowing money to keep going
Hiding your play from people close to you
Feeling flat when you are not playing
Playing longer than you intended

Closed To Under 18s, Open To Family Concern

Checked Before The First Payout. Registration asks for a date of birth, and identity documents are checked before the first withdrawal, so an underage profile cannot move money out. Anyone below legal age can never hold an account here.

Household-Wide Blocking. On a shared computer or phone, device-level blocking tools can close gambling sites for everyone who uses that device. Switching them on for the whole household takes minutes and needs no app install on the casino side.

Support For Relatives. Talking about money and time without blame usually lands better than an ultimatum, and the National Gambling Helpline on 1800 858 858 advises relatives as well as players. A friend can make that call first, then decide what to say.

Decide How Long Your Break Should Last

A Break Measured In Days. For a break of hours or days, a time-out is opened from your account settings and closes play for the period you pick. Login stays blocked until it runs out, so the decision holds when you change your mind.

How Long Do You Want Out? Longer closure is self-exclusion in the account, chosen for a stretch of months rather than hours. Marketing stops and access remains shut for the term you agreed; this is not something to set lightly.

Cover Across Every Provider. Beyond the account sits BetStop, run by the Australian Government, with a minimum of three months and terms up to a lifetime. Application takes about five minutes, a support person may be nominated, and early cancellation only follows three months with a statutory declaration of having seen a counsellor or GP. betstop.gov.au

Protection And Support

Before You Pause, After You Stop

We answer the way we set limits at Slotspalace Casino: in plain words, before play, not after a loss.

Can you shut down my account permanently if I email support?+

Yes. Written through the support address on this page, a closure request ends the account for good and no further play is possible. Add your registered email so the team can match you to the right profile.

What does a brief pause block in my account, and when can I play again?+

A pause freezes play on your profile for the span the team agrees with you; gaming areas stay locked until that period ends. Coming back means asking support once the agreed window has passed, so the decision is not made in a single moment.

Are the limit settings the same in the mobile account?+

Yes. Phones and tablets reach the same account area, so deposit limits, loss limits and session reminders sit where they always do. Nothing needs installing and no extra request is required.

Does a self-exclusion end sooner if I change my mind?+

No. An exclusion covers the full period chosen at the start and is not cut short on request. Planning the length matters more than the moment you set it.

Why is 18+ required before I can open an account?+

Because play here is for adults only, the age check is part of verification and sits before the first withdrawal. Proof of identity is reviewed alongside proof of address, and an account found below that line is closed.

Who can I call about a family member who gambles too much?+

The National Gambling Helpline advises relatives as well as players, on 1800 858 858, every hour of every day. Gamblers Anonymous Australia runs peer meetings, and the National Debt Helpline helps with money pressure.